TERMS & CONDITIONS

1. Introduction:

By accessing and using the services provided by Puffi Vape, you agree to comply with the terms and conditions outlined herein. These terms govern your use of our website, purchase of products, and engagement with our services. Please read these terms carefully before proceeding.  We reserve the right to refuse service to anyone for any reason, at any time. Please be aware that while we take all necessary precautions to ensure the security of your information, your content (excluding credit card information) may be transferred unencrypted and may undergo changes to conform to technical requirements.

 

2. Age Verification & Restriction:

You must be of legal smoking age in your jurisdiction to purchase and use our products. By placing an order, you confirm that you meet the legal age requirements for purchasing e-cigarettes.

 

3. Product Information:

We strive to provide accurate and up-to-date information about our products. However, Puffi Vape does not warrant that product descriptions, images, or other content on the website are error-free or complete. If you have any questions, please contact our customer service before making a purchase.

 

4. Orders and Payments:

Placing an order on our website constitutes an offer to purchase products. We reserve the right to refuse or cancel orders at our discretion. Payment details provided must be accurate, and you authorize us to process the payment for your order.

 

5. Shipping and Delivery:

Shipping costs, estimated delivery times, and other related information are detailed in our shipping policy. Puffi Vape is not responsible for delays caused by external factors or any issues arising during the shipping process.

 

6. Returns and Refunds:

Please refer to our separate returns and refunds policy for detailed information on returning products and obtaining refunds or store credits. The policy is available on our website.

 

7. Privacy Policy:

We respect your privacy. Our privacy policy outlines how we collect, use, and protect your personal information. By using our services, you agree to the terms of our privacy policy.

 

8. Intellectual Property:

All content on our website, including but not limited to text, graphics, logos, images, and software, is the property of Puffi Vape and is protected by intellectual property laws. Unauthorized use or reproduction of this content is strictly prohibited.

 

9. Limitation of Liability:

Puffi Vape shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of your access, use, or inability to use our website or products.  You agree to protect, defend, and hold harmless Puffi Vape, our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees from any claims or demands, including reasonable attorney fees, made by any third party arising from or related to your violation of these Terms of Service, the documents they incorporate by reference, or any applicable law or the rights of any third party.

 

10. Governing Law:

These terms and conditions are governed by and construed in accordance with the laws of the USA. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts in the USA.

 

11. Modifications to Terms:

Puffi Vape reserves the right to modify, amend, or update these terms and conditions at any time. It is your responsibility to review this page periodically for changes. Continued use of our services after changes have been made constitutes acceptance of the modified terms.

 

12. Community Guidelines:

 

Engage respectfully with our community. Any content posted on our platforms should adhere to our community guidelines. We reserve the right to moderate and remove content that violates these guidelines.

 

13. Prohibited Uses:

To ensure a safe and respectful environment for all users, we prohibit certain uses of our site or its content. These include using the site or its content:

(a) for any unlawful purpose;

(b) to solicit others to perform or participate in any unlawful acts;

(c) to violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances;

(d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others;

(e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability;

(f) to submit false or misleading information;

(g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet;

(h) to collect or track the personal information of others;

(i) to spam, phish, pharm, pretext, spider, crawl, or scrape;

(j) for any obscene or immoral purpose; or

(k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet.

 

We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

14. User Comments, Feedback and other Submissions:

If you choose to submit comments or other materials to us, you agree that we may use them without restriction, including editing, copying, publishing, distributing, and translating them into any medium. We have no obligation to maintain any comments in confidence, to pay compensation for any comments, or to respond to any comments.

We may monitor, edit or remove any content that we determine in our sole discretion is unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene, or otherwise objectionable, or that violates any party’s intellectual property or these Terms of Service.

By submitting comments or other materials, you agree that they will not violate any third-party rights, including copyright, trademark, privacy, personality, or other personal or proprietary right. You also agree that your comments will not contain any unlawful, abusive, or obscene material, or any computer virus or other malware that could affect the operation of the Service or any related website. You may not use a false e-mail address or pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy, and we assume no liability for any comments posted by you or any third-party.

15. Modification to the Service and Prices:

Prices for our products are subject to change without notice. We reserve the right to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or any third-party for any modification, price change, suspension or discontinuance of the Service.

If you have any questions or concerns regarding these terms and conditions, please contact our customer service team for clarification (info@puffivape.com).  We appreciate your business and look forward to providing you with high-quality products and exceptional service.